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Why do I see 'upgrade required' when I run a search?

That message means the search you ran is a multi-property search, which is a ParGo Pro feature.

  • ParGo Lite: Single-property lookups - by address or APN - work on ParGo Lite.
  • ParGo Pro: Any query that asks for every parcel matching a set of criteria across an area needs Pro.

To upgrade, contact your Customer Success Representative or email support@pargoai.com.

Still stuck? Use the Get Support form in the app or the customer portal, chat with ParGo Pal on pargoai.com, or email support@pargoai.com.